Privacy Policy

July 16th 2026

At Bonded Hair Extensions, we are committed to protecting your privacy and handling your personal information responsibly. This Privacy Policy explains how we collect, use, store and protect your information when you visit our website or purchase our products.

Information We Collect

We may collect personal information including:

  • Full name

  • Email address

  • Phone number

  • Shipping and billing address

  • Business name (for wholesale applications)

  • Payment information (processed securely through our payment providers)

  • Order history

  • Communications with our team

We may also collect non-personal information such as:

  • Website usage data

  • Device information

  • Browser type

  • IP address

  • Cookies and analytics data

How We Use Your Information

Your information may be used to:

  • Process and deliver orders

  • Respond to enquiries

  • Provide customer support

  • Manage wholesale accounts

  • Send order updates

  • Improve our products and website

  • Send marketing emails (only if you have opted in)

  • Meet our legal obligations

Marketing

If you choose to subscribe to our mailing list, we may send you updates about new products, promotions, education and business resources.

You can unsubscribe at any time using the link provided in our emails.

Payment Security

Bonded Hair Extensions does not store your payment card details.

Payments are securely processed through our trusted third-party payment providers.

Sharing Your Information

We only share your information where necessary to operate our business, including with:

  • Payment providers

  • Australia Post and shipping partners

  • Website hosting providers

  • Email marketing platforms

  • Professional service providers (such as accountants or IT support where required)

We do not sell or rent your personal information to third parties.

Cookies

Our website may use cookies and similar technologies to improve your browsing experience, understand website performance and provide relevant content.

You can manage or disable cookies through your web browser settings.

Storage & Security

We take reasonable steps to protect your personal information from unauthorised access, misuse, loss or disclosure.

While we work to maintain secure systems, no online transmission or storage method can be guaranteed to be completely secure.

Access & Correction

You may request access to the personal information we hold about you or ask us to correct any inaccurate or outdated information.

Please contact us using the details below.

Contact Us

If you have any questions about this Privacy Policy or how your information is handled, please contact:

Bonded Hair Extensions

Email: bondedhairextensions@outlook.com